Carriers Are Underestimating the Loss Impact of Small Diameter Hail Storms
P&C Specialist reports on a newly released study by ZestyAI entitled: Small Hail, Big Problems, New Approach. According to the authors the […]
The Kind of Customer Satisfaction You Don’t Want
The Kind of Customer Satisfaction You Don’t Want We were looking at the results of JD Powers’ Annual Personal Auto Insurance Claims […]
Homeowners Carriers Have a Renovation Problem
P&C Specialist reports that Hanover’s 2023 Home Renovation Report shows an increase in homeowners not informing their carrier of home renovations. “The […]
Geico falls into third place behind Allstate
Geico falls behind Allstate in Personal Lines revenue although it remains a dominating third in Auto. Has Geico’s low-cost direct auto business […]
Risk mitigation and the cooperative insurance customer
Interesting survey results from Bain via P&C Specialist suggest that far more than prior generations millennial consumers are expecting their carriers to […]
How will insurance regulators evaluate AI/Black Box underwriting decisions?
There is quite a bit of auto insurance industry activity and discussion around using AI machine learning models to identify bad risks […]
What Progressive’s 3rd Quarter homeowner’s losses tell us
First the obvious: Unique among its large carrier peers, Progressive participates in the Florida market and Hurricane Ian is responsible for its […]
Why do auto Insurers experience so much rate manipulation at point of sale?
The auto insurance industry has a fraud and premium leakage problem at the point of sale. Industry studies and our own work […]
State Farm Leans into the Storm
State Farm Leans into the Storm For most carriers 3rd quarter 2022’s underwriting results scream retrenchment: double digit deterioration in combined ratios […]
Tesla discovers that auto insurance is hard
In 2021 Elon Musk set a goal of “selling insurance in most states by the end of 2022” – yet currently Tesla’s […]
Carriers should perform risk selection ‘micro-surgery’ rather than ‘amputation’ during downturns.
The shockwaves from Covid, Ukraine and the Recession have hit personal line carrier bottom lines badly. Take Geico for example. The Berkshire […]
We’ll be at AWS re: Invent!
If you’re with an insurance carrier or an Insuretech we’d like to connect. If you want to do likewise, please fill out […]
