Carriers Are Underestimating the Loss Impact of Small Diameter Hail Storms
P&C Specialist reports on a newly released study by ZestyAI entitled: Small Hail, Big Problems, New Approach. According to the authors the […]
The Kind of Customer Satisfaction You Don’t Want
The Kind of Customer Satisfaction You Don’t Want We were looking at the results of JD Powers’ Annual Personal Auto Insurance Claims […]
Homeowners Carriers Have a Renovation Problem
P&C Specialist reports that Hanover’s 2023 Home Renovation Report shows an increase in homeowners not informing their carrier of home renovations. “The […]
Geico falls into third place behind Allstate
Geico falls behind Allstate in Personal Lines revenue although it remains a dominating third in Auto. Has Geico’s low-cost direct auto business […]
Risk mitigation and the cooperative insurance customer
Interesting survey results from Bain via P&C Specialist suggest that far more than prior generations millennial consumers are expecting their carriers to […]
What Progressive’s 3rd Quarter homeowner’s losses tell us
First the obvious: Unique among its large carrier peers, Progressive participates in the Florida market and Hurricane Ian is responsible for its […]
State Farm Leans into the Storm
State Farm Leans into the Storm For most carriers 3rd quarter 2022’s underwriting results scream retrenchment: double digit deterioration in combined ratios […]
Tesla discovers that auto insurance is hard
In 2021 Elon Musk set a goal of “selling insurance in most states by the end of 2022” – yet currently Tesla’s […]
Carriers should perform risk selection ‘micro-surgery’ rather than ‘amputation’ during downturns.
The shockwaves from Covid, Ukraine and the Recession have hit personal line carrier bottom lines badly. Take Geico for example. The Berkshire […]
Allstate finally gets a California rate increase
Ever since the Covid pandemic began carriers have been struggling with regulators about rates. And in no place has the struggle been […]