The missing link
It’s well understood that fraud is common in p&c insurance and that the best time to stop a fraudster is before he […]
Auto Insurers are being hacked to death
In a previous piece we explained] how the billions of dollars auto carriers have been investing in new technology, new distribution channels and […]
Auto insurance carriers will continue to lose to Geico and Progressive until they deal with Point of Sale fraud.
A strange thing happened to the US auto insurance industry last year: two carriers – Geico and Progressive – gained market share […]
If carriers want to make real progess on auto fraud, they need to change their focus
Lots of fraud75 percent of it is only addressable up front, before the risk is takenyet carriers are focused on the other […]
It's time for the auto industry to fight right
Pity the leaders of America’s auto insurance carriers: they’ve been making herculean efforts to compete: investing billions in new core systems, expanding […]
The things auto carriers are doing to be competitive aren't going to work
Last year Geico and Progressive (G&P) wrote 52% of new auto policies in the US, outperforming the entire rest of the industry. […]
Billing Scam Case Study
The ProblemAuto policy duration is falling. In the online market the average duration of a policy is substantially less than six months. […]
Undisclosed Driver Rate Manipulation Case Example
The ProblemUndisclosed driver fraud – where new auto policy customers seek lower rates by not disclosing risky drivers during the rating process […]
Auto Insurance Preexisting Damage Claims Case Example
The ProblemPreexisting damage fraud – where new auto policy holders submit claims for damage incurred before the policy effective date – has […]
Real time POS fraud resolution is the Fracking of the auto insurance industry.
You probably know the oil industry’s “fracking” story: everyone knew there were huge reserves of oil tightly locked in shale rock. They […]
How many things that you are working on will give your Auto Carrier a 5 to 15% pricing edge?
We’ve discovered how to determine the amount of preexisting damage (PED) in a given US auto insurance book. Up until now, no […]
WHY AUTO CARRIERS DON’T MAKE MONEY ONLINE – AND HOW TO STOP THE DAMAGE
The auto insurance industry is in the middle of a multi-billion dollar bet on ‘digital transformation’ to reduce costs, improve operational performance […]